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Toccare Firmware Update Guide

Toccare Firmware Upgrade Overview

Updated over a week ago

It is possible to upgrade the Toccare control panel firmware on the Master (TD571) and on the Slave (TD574) boards.

The tool used to update fw is Flash Magic (Version 7.40.3104 or later). Moreover, it is necessary to have two specific serial cables normally provided with the panel.

To update the firmware, you need to load 2 different Hex files:

  • FLASH_ONE.hex

  • SPIFI_ONE.hex

  • SPIFI_LOGO.hex (Optional)

How To Upload The FLASH_ONE.hex File

  • Insert the J12 jumper on the right side

  • Insert JP2 jumper

  • Insert the Serial cable (board side connection) into the DB9 connector

  • Insert the Serial cable (PC site connection) into the PC computer

  • Switch off the panel for 10 seconds and switch it on again

At this point, the buzzer will start to sound.

Personal Computer Side:

Run Flash Magic.exe

  • Select in the “Select” field LPC4088 in the ARM Cortex menu

  • Select the “COM Port” field and the used serial port number (ex., COM1 or COM4)

  • Select the “Baud Rate” field, 115200 or 57600 value

  • Select into the “Interface” field None (ISP)

  • Select into “Hex File” the FLASH_ONE.hex that is necessary to program into the board

  • Select into the “Oscillator (MHz)” field 12 value

  • Check “Erase all Flash+Code Rd Prot”

  • Check “Verify after programming”

ATTENTION! This selection is VERY important.

  • Press the “Start” button.

After about 10/30 seconds, the programming operation will start. The time required to program the board is about 10/12 minutes.

How To Upload the SPIFI_ONE.hex File

Switch off the panel for 10 seconds and switch on again.

Do not remove any Jumper.

Run Flash Magic.exe


  • Select in the “Select” field Generic SPI LPC4088 EA in the External Flash menu

  • Select the “COM Port” field the used serial port number (ex., COM1 or COM4)

  • Select into the “Interface” field None(ISP)

  • Select into “Hex File” the SPIFI_ONE.hex that is necessary to program into the board

  • Check “Erase blocks used by Hex File”

  • Press the “Start” button on the Flash Magic tool.

After about 10/30 seconds, the programming operation will start. The time required to program the board is about 5 minutes.

How To Upload the SPIFI_LOGO.hex File

By default, the panel will have the Eurotech Logo: if you need to change the logo to a custom logo, please follow the procedure:
Switch off the panel for 10 seconds and switch on again. Do not remove any Jumper.

Run Flash Magic.exe

  • Select in the “Select” field Generic SPI LPC4088 EA in the External Flash menu

  • Select the “COM Port” field and the used serial port number (ex., COM1 or COM4)

  • Select into the “Interface” field None(ISP)

  • Select into “Hex File” the SPIFI_LOGO.hex that is necessary to program into the board

  • Check “Erase blocks used by Hex File”

  • Press the “Start” button on the Flash Magic tool.

After about 10/30 seconds, the programming operation will start. The time required to program the board is about 15s.

When the needed files have been updated:

  • Remove J12 jumper

  • Remove JP2 jumper

  • Remove the Serial cable from the board side and from the PC side

  • Press the SW9 button

Slave Board Firmware Upgrade

On the Board:

  • Insert J12 jumper to the left side

  • Insert the Serial cable (board site connection) into J7 one-way connector

  • Insert the Serial cable (PC site connection) into the PC computer

  • Press the SW9 button

At the end of the programming operation:

  • Remove J12 jumper

  • Remove the Serial cable from the board site end to the PC site

  • Press the SW9 button

Run Flash Magic.exe

  • Select in the “Select” field related to the Microprocessor (the code can be read on the microprocessor and and it can be among these choices: LPC1754, LPC1758 or LPC1759)

  • Select the “COM Port” field and the used serial port number (ex., COM1 or COM4)

  • Select the “Baud Rate” field 28000 value

  • Select into the “Interface” field None(ISP)

  • Select into “Hex File” and the file hex that is necessary to program into the board

  • Select the “Oscillator (MHz)” field 4 value

  • Check “Erase all Flash+Code Rd Prot” • Check “Verify after programming”

ATTENTION! This selection is VERY important.

  • Press the “Start” button on the Flash Magic tool.

After about 5 seconds, the programming operation starts. The time required to program the board is about 3 minutes.

Master's Serial Cable

It’s a serial cable with one 9-pin female connector and one one-way connector connected as shown in the figure.

Panel Side

Connection

PC Side

7 Jumpered with 8

7 Jumpered with 8

4

Connected with

2

3

Connected with

3

1

Connected with

5

Connection for boards TD571E:

Panel Side

Connection

PC Side

1

Connected with

1

2

Connected with

2

3

Connected with

3

4

Connected with

4

5

Connected with

5

6

Connected with

6

7

Connected with

7

8

Connected with

8

9

Connected with

9

Slave's Serial Cable

It’s a serial cable with one 9-pin female connector and one one-way connector connected as shown in the figure.

Contact Information
For further assistance or if you have any questions regarding this procedure, please contact the Eurotech Technical Team:
Email: [email protected]
Phone: +44 (0) 203 141 0982

Important Notice:
This content is provided for informational purposes only and is intended solely for qualified personnel with appropriate training and expertise. Eurotech Fire Systems Ltd assumes no responsibility for the outcomes resulting from the use of this information. It is the user's responsibility to ensure all work is carried out in accordance with applicable regulations and standards.

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