Fault Relay Contacts
Q: Where are the fault relay contacts? Are they N/O or N/C?
A: The fault contacts are labelled Fault 1 and Fault 2, located on the right-hand side of the terminal array. These are normally closed contacts.
Part Code: 700-200
Battery Capacity
Q: What is the maximum sized battery for a Toccare Mini panel?
A: 2 x 12V 7Ah batteries.
Networking Capability
Q: Can a Toccare Mini ½ loop panel be networked?
A: No – it is not networkable and does not support repeater connections.
Auto-Learn (Auto-Programming)
Q: How do I auto-learn the loop?
A: Access Level 3 → Configure → Auto Prog
Device Detection Issues
Q: Why can’t the panel find any devices?
A: Ensure the correct protocol is selected.
Access Level 3 → Configure → System → General → Loop Type
Available protocols: Apollo and Argus AV
Disabling Outputs
Q: How do I disable sounders/outputs?
A: Access Level 3 → Maintenance → Disablements → Outputs
Internal Buzzer
Q: Can I disable the buzzer during installation/commissioning?
A: Yes – Access Level 3 → Configure → System → General → Buzzer LED → Buzzer: No
Zones Explained
Q: What’s the difference between a physical and technological zone?
A: The Toccare Mini has 16 zonal LEDs. Zones 1–16 are physical zones that illuminate corresponding LEDs.
Firmware Updates
Q: What's the procedure for a firmware update?
A: A dedicated firmware update lead and 3 HEX files are required. The full process is available from Eurotech Technical. Software: Flash Magic
Loop Fault Messages
Fault – Loop: Open circuit detected.
Fault – Loop Shortcut: Short circuit detected.
Test Mode
Q: How do I put the panel on test?
A: Access Level 2 → Maintenance → Test → Sensor Modules / Walk Test
Password Recovery
Q: How do I reset a lost or forgotten password?
A: Contact Eurotech for a procedure and emergency password.
⚠️ The password changes daily – plan ahead.
Menu Timeout
Q: Can I increase the short menu timeout?
A: Yes –
Access Level 3 → Configure → System → Disabling → Disable Keyboard at 5 mins → Yes
Device Labelling
Q: How do I add device text?
A: Configure → Device/Zone → Detectors → Modify → Select Device → Next → Detector Name → Enter Text → Save
Assigning Devices to Zones
Q: How do I add devices to zones?
A: Access Level 3 → Configure → Device/Zone → Zone → Add → Zone X → Devices → Select Devices from Loop Map
Configuration Backup
Q: How do I export the configuration to USB?
A: Use a USB stick formatted to FAT32 (4096 Allocation Unit Size)
Access Level 3 → Configure → System → USB → Export
Maintenance Date
Q: How do I change the maintenance enquiry date?
A: Access Level 3 → Maintenance → Maint. Enquiry → Select Date → Save
Auto-Learn and Existing Config
Q: Will Auto-Learn overwrite existing configuration?
A: No – Auto Prog only adds new devices. Existing configuration remains intact.
Contact Information
For further assistance or if you have any questions regarding this procedure, please contact the Eurotech Technical Team:
Email: [email protected]
Phone: +44 (0) 203 141 0982
Important Notice:
This content is provided for informational purposes only and is intended solely for qualified personnel with appropriate training and expertise. Eurotech Fire Systems Ltd assumes no responsibility for the outcomes resulting from the use of this information. It is the user's responsibility to ensure all work is carried out in accordance with applicable regulations and standards.